Frequently Asked Questions
Everything you need to know about shopping with The Chosen Gifts.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. Processing times for curated gift sets may take an additional 1-2 days before dispatch.
What is your return policy?
We offer a 30-day return policy for most items in their original packaging. Please note that personalized or perishable items are final sale and cannot be returned.
Can I include a personalized message with my gift?
Absolutely! During the checkout process, you will find a 'Gift Message' box where you can write a custom note that we will include with your order at no extra charge.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and the UK. Shipping rates and delivery times for international orders are calculated at checkout based on the destination.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How can I track my package?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's progress in real-time.